ePCR for police first-aid and medical teams.
Custody suites, public order events and roadside incidents still need a record that says who did what, when and with which equipment. SnapMedic ePCR keeps one attributed, locked record for each patient.
Security and data protection
Cyber Essentials certified. Covers the whole company. Check the certificate
Registered with the ICO. Registration ZC257109. See the register entry
Hosted in the UK. Civo’s London region. Civo holds ISO 27001, Cyber Essentials Plus and a SOC 2 Type II report.
Backups kept separately. Encrypted, with OVHcloud in London.
Locked records. A full audit trail of who did what.
Data processing agreement available. Ask us for it before you sign.
Clear authorship.
The record has to say who saw the patient and who wrote each entry. Every entry carries the author's account and the time it was written. When two officers or medics attend one patient, a colleague joins the same record by exact reference and both add what they saw.
Locking and audit.
Before locking, a clinician sees any missing required fields and can write a reason to finish with gaps. Once locked, the record is read-only. Anything received afterwards appears as a late entry, and each change shows who made it and when.
Officer ID numbers.
Your administrators build the forms in the Console, so an officer ID number can be a field on your form. A unit or call sign can sit alongside it. A CAD number or job reference is recorded as an external reference, so the record can be matched to your own incident log.
Equipment and interventions.
Interventions are recorded with the time and author. Medicines are recorded against your formulary, with quantity, unit and route, and signatures where your policy needs them. Equipment notes can be fields on your form. Bring your current paper form or equipment log to the first conversation.
Read the guide.
What a structured record gives a force team, from locking and audit to officer ID numbers.
Patient records for police first-aid and force medical teams
One price.
ePCR included.
£150 a month for up to 50 people, with ePCR included. From 51 to 150 people it's £3 per person per month. Larger organisations get volume pricing from £1 per person. Prices exclude VAT where it applies.
Common questions.
Can we record an officer ID number?
Yes. Your organisation builds its own forms, so an officer ID number can be a field on your form, with a unit or call sign alongside it.
Who can see a patient record?
Access is governed by named permissions, organisation isolation, encryption and audit logging. Finding a draft needs an exact incident reference or record ID. There is no browsable list or free-text patient search, and every lookup is audited.
Does it work where signal is poor?
Yes for recording. A clinician starts a record against an incident or job reference without signal. Entries save on the device and send later.
Who decides when a record is finished?
A clinician locks the record deliberately. Your force decides who may lock and who may add late entries afterwards, and permissions are set to match.