CQC and event medical: get your records ready.
CQC registration for treatment at events opened on 7 September 2026. Here are the dates, what CQC expects of your patient records, and how SnapMedic ePCR helps you evidence them. This is not legal advice. Check your own position against CQC's guidance.
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What changed.
CQC says providers of health care or treatment at an event must register if the service meets the criteria for the regulated activity "Treatment of disease, disorder or injury" (TDDI). The earlier exemption for treatment at sports grounds and at temporary sporting or cultural events has been removed, according to Hempsons.
- 7 September 2026: providers can apply to register.
- 1 March 2027: apply by this date and CQC aims to decide before 6 December 2027.
- 6 December 2027: operating unregistered becomes an offence.
If you might be in scope, apply early. Later applications may not be decided in time.
Who is in scope.
The test is the activity, not the type of event. Hempsons reports that CQC asks whether the service treats disease, disorder or injury, whether a listed healthcare professional provides or supervises it, and whether it goes beyond urgent care or first aid.
First aid itself is out of scope. If your crews only give first aid, you may not need to register. If some go further, for example with monitoring, assessment or giving medicines, read CQC's guidance for providers of health care and treatment at events and decide which side of the line you sit on.
What CQC expects of records.
Registered providers must keep accurate, complete and contemporaneous records for each patient. That is Regulation 17 (Good governance), paragraph 17(2)(c). Read the regulation on the CQC site.
CQC did not write the checklist below. It is what we would want to show an inspector, a commissioner or an event organiser who asks how you oversee care.
- One record for every patient, every time.
- A clear author and time for each entry, including when two crew members work on one patient.
- A fixed point where a record is finished, with the original kept intact if something is added later.
- Written reasons for any gaps left when a record is closed.
- Medicines recorded against your formulary: quantity, unit and route, with signatures where your policy needs them.
- A review routine, with a note of who reviews records and what they found.
- Controlled access, and a known retention and export arrangement.
How ePCR helps you evidence it.
An electronic patient care record does not register you with CQC. It helps you evidence the habits above, because they are built into the record.
- Record care offline and send changes when signal returns. Each patient at an incident gets their own record.
- Every entry keeps its author and time. A colleague joins the same record by exact incident reference.
- Before locking, clinicians see missing required fields and write a reason to finish with gaps.
- A locked record is read-only. Anything received afterwards appears as a late entry.
- Medicines are recorded against your formulary. The record shows a handover reference and PIN for the receiving team.
- Named permissions, encryption and audit logging control access.
Treatment decisions stay with the clinician. ePCR has no dose calculator.
One price.
ePCR included.
£150 a month for up to 50 people, with ePCR included. From 51 to 150 people it's £3 per person per month. Larger organisations get volume pricing from £1 per person. Prices exclude VAT where it applies.
Common questions.
Does using ePCR register us with CQC?
No. Registration is an application you make to CQC. ePCR helps you evidence the records side of good governance, because the structure sits in the record itself. It does not make you compliant.
Do we need to register if our crews only give first aid?
Possibly not. Hempsons reports that first aid itself is outside scope. If some of your crews go further, read CQC's guidance and decide which side of the line you sit on. If you cannot tell, ask CQC.
When does operating unregistered become an offence?
From 6 December 2027. CQC aims to decide applications received by 1 March 2027 before then, so applying early gives you the best chance of a decision in time.
Can we bring our own patient form?
Yes. You build your own forms in the Console, including which fields are required, optional or conditional, and a second person approves each form. Bring your current form to the first conversation.
What does it cost?
Enterprise with ePCR is £150 a month for up to 50 people. From 51 to 150 people it is £3 per person per month. Larger organisations get volume pricing from £1 per person. Prices exclude VAT where it applies.
Sources.
- CQC: new guidance for providers of health care and treatment at events
- CQC: Regulation 17, good governance
- Hempsons: summary of the change for event medical providers
Scope detail on this page is reported by Hempsons. Check CQC's own guidance for your position.
