Skip to content
SnapMedicOpen web app
More

ePCR for independent ambulance services.

Move your crews off paper patient report forms. Record care offline, share one record across the crew and hand over a reviewed record. Enterprise is included.

Book a 20-minute demo See what ePCR does
The case reference and PIN sit on the record · synthetic demonstration data Tap the image to enlarge.

Security and data protection

  • Cyber Essentials certified. Covers the whole company. Check the certificate

  • Registered with the ICO. Registration ZC257109. See the register entry

  • Hosted in the UK. Civo’s London region. Civo holds ISO 27001, Cyber Essentials Plus and a SOC 2 Type II report.

  • Backups kept separately. Encrypted, with OVHcloud in London.

  • Locked records. A full audit trail of who did what.

  • Data processing agreement available. Ask us for it before you sign.

On the vehicle.

Crews start a record offline against an incident or CAD reference. Each patient at an incident gets their own record, so a call with two patients does not turn into one muddled form.

  • Observations, interventions, cardiac arrest events and crew notes in one record.
  • Adult NEWS2 supports review of the observation set.
  • Medicines recorded against your formulary: quantity, unit and route, with separate administration, witness and disposal signatures where required.

Two crew, one record.

A second crew member does not start a second form. They join the same record by its exact reference and add what they saw. Every field says who wrote it.

Paper goes missing and gets filled in unevenly. Here the record is in one place, and nobody types it up after the shift.

At handover.

A clinician locks the record. They see any missing required fields first and write a reason to finish with gaps. The record then shows a case reference and a 6-digit PIN.

The receiving hospital enters the reference and PIN on our cases portal, with the patient's date of birth, and downloads the record. They need no account. After locking, anything received later appears as a late entry.

Set up for your service.

We switch ePCR on for your organisation. Your administrators build and publish the forms in the Console, with a second person approving each one, and set named permissions. Access is controlled by named permissions, with audit logging and encryption. Members sign in with email codes and an authenticator.

Read the guide.

What changes for crews, what to do with your existing form, and a realistic timeline.

Moving from paper patient report forms to ePCR

One price.
ePCR included.

£150 a month for up to 50 people, with ePCR included. From 51 to 150 people it's £3 per person per month. Larger organisations get volume pricing from £1 per person. Prices exclude VAT where it applies.

Book a 20-minute demo See what ePCR does

Common questions.

Can crews record without signal?

Yes. A clinician can start a record against an incident or CAD reference offline. Changes save on the device and send automatically when it is online. Two crew members on the same open record see each other's changes within seconds while both are online.

Can two crew members work on the same patient record?

Yes. A colleague finds the draft by exact incident reference or record ID and joins the same record. Every field keeps its author and time, and an edit keeps the earlier value in the history.

Can we keep our own patient form and formulary?

Yes. You build your own forms in the Console, starting from a SnapMedic ambulance service template or a blank form, and keep several live forms side by side if you run more than one kind of work. A second person approves a form before it goes live. Bring your current paper form to the first conversation.

Does it connect to our CAD system?

Not live. A CAD number or job reference is recorded as an external reference on the patient record. There is no live dispatch integration.

What does it cost?

Enterprise with ePCR is £150 a month for up to 50 people. From 51 to 150 people it is £3 per person per month. Larger organisations get volume pricing from £1 per person. Prices exclude VAT where it applies.

Who it's for.