Support & Help

Need help with SnapMedic? Find answers to common questions, get in touch, or request new features.

Email Support

Get in touch for technical support or questions

Contact Us

Discord Community

Join our community for tips and discussions

Join Discord

Feature Requests

Suggest new features or improvements

Join Discord

Looking for answers?

Check out our comprehensive FAQ for answers about privacy, security, synchronization, and more.

View Frequently Asked Questions

Troubleshooting Guide

App Won't Open

  • • Restart your device
  • • Check for app updates
  • • Clear app cache and data
  • • Reinstall the app

Timers Not Working

  • • Check device notification settings
  • • Ensure app has notification permissions
  • • Restart the app
  • • Check battery optimization settings

Data Not Saving

  • • Check device storage space
  • • Ensure app has storage permissions
  • • Restart the app
  • • Check for app updates

Performance Issues

  • • Close other apps
  • • Restart your device
  • • Check for app updates
  • • Clear app cache

Have a Feature Request?

We're always looking to improve SnapMedic based on user feedback. If you have an idea for a new feature or tool, we'd love to hear from you.

What to Include

  • Description of the feature or tool you'd like to see
  • How it would help in your clinical practice
  • Any specific requirements or preferences