Support & Help

Need help with SnapMedic? Find answers to common questions, get in touch, or request new features.

Email Support

Get in touch for technical support or questions

Contact Us

Give Feedback

Share ideas and report issues via web or app

Give Feedback

Feature Roadmap

View planned features and vote on ideas

View Roadmap

Looking for answers?

Check out our comprehensive FAQ for answers about privacy, security, synchronization, and more.

View Frequently Asked Questions

Troubleshooting Guide

App Won't Open

  • • Restart your device
  • • Check for app updates
  • • Clear app cache and data
  • • Reinstall the app

Timers Not Working

  • • Check device notification settings
  • • Ensure app has notification permissions
  • • Restart the app
  • • Check battery optimization settings

Data Not Saving

  • • Check device storage space
  • • Ensure app has storage permissions
  • • Restart the app
  • • Check for app updates

Performance Issues

  • • Close other apps
  • • Restart your device
  • • Check for app updates
  • • Clear app cache

Have a Feature Request or Feedback?

We're always looking to improve SnapMedic based on user feedback. Share your ideas, report issues, or vote on the roadmap using Userjot.

How to Share Feedback

  • Visit our Userjot portal online or submit directly through the SnapMedic app
  • View the public roadmap to see what's planned and vote on features you want
  • Create an account to track your submissions and get updates on progress